• Go to URL www.mdlive.com/mywellness.
• Begin the registration process.
• Add health history (previous and current health conditions, medications, allergies, and surgeries).
• Complete your lifestyle and family history.
• Enter your dependent information.
• Enter your preferred pharmacy.
• Enter your primary care physician information.
• You can upload images such as a rash or sore to your primary care physician.
• After completion of your registration and account set up you will have a choice of first available doctor or schedule a visit.
• If you choose next available doctor, a physician, located within your state, will call you within 10- 15 minutes.
• If you choose to schedule an appointment, you are offered a variety of times and you set the time frame.
• You will also have a choice of whether you would like
  to have a video or phone consult anything you deem necessary.
• When choosing first available doctor, you are presented with doctors you may choose from.
• When you select to opt for an appointment with date and time, you are presented with doctors you may schedule an appointment with.
• Choose a phone or video consult.
• The doctor will contact you at the time you designated.

To simplify registration, MDLIVE launched Sophie, a state-of-the-art artificial intelligence (AI)-powered Personal Health Assistant (PHA). Sophie utilizes an intuitive interface that walks members through the steps needed to set up a personal telehealth account. Once registered, Sophie can assist with scheduling doctor’s appointments, answering medical questions, and generating reminders and follow-up to help maintain users’ daily health and wellness.

1. Take out your mobile device.
2. Next, open your text messaging app and compose a new text message.
3. In the to field enter “635483.”
4. Type the word “DOCTOR” in the message field and click send.
5. Choose a phone or video consult.
6. The doctor will contact you at the time you designated.

• First, not every infection needs an antibiotic.
• Second, every visit ends with great advice, but not every visit ends with a prescription.
• Third, not every issue can be treated via Telehealth.